
Penn Foster
Penn Foster Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Penn Foster has 2.5 star rating based on 81 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Online learning, Mobile friendly, Flexible and friendly service.
Cons: No help, Broken promises, Customer service.Recent recommendations regarding this business are as follows: "There not a real college.it's fake", "0", "Unbelievable how hard it is to reach someone for help.", "To put the account into different details so can understand better", "AVOID!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Penn Foster has 2.5 star rating based on 81 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Online learning, Mobile friendly, Flexible and friendly service.
Cons: No help, Broken promises, Customer service.Recent recommendations regarding this business are as follows: "There not a real college.it's fake", "0", "Unbelievable how hard it is to reach someone for help.", "To put the account into different details so can understand better", "AVOID!".
Most users ask Penn Foster for the refund as a solution to their issues.
Review authors value the most Website and Location. Consumers are not pleased with Reliability and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews












This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTuition
- Move at your own pace
- Diploma
- Work on your own time
- Pay full tuition for diploma
Preferred solution: I just want my diploma and to not have to pay over $800 for it. I've completed everything.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Problems login
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount help
Preferred solution: The $1,581.00 bill taken off my credit report
User's recommendation: There not a real college...it's fake
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy paid in full course
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProgram
- No help
- No help
Preferred solution: Help in how to comeplete
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSchooling
I guess some years ago I signed up for penn foster never got on. There or used the schooling I don't even remember signing up so that should tell u enough well I enrolled in the high school + veterinary school a few days ago I try to sign my enrollment paper but can't because I have an account wit a 1000+ hold on it and I can't start school till I get the Hold off and to that They want me to pay the old account I think is un fair cause they are not loosing out on any money cause I ne er used old account and instead of them lookin into the old a. AccOunt more to solve the problem so I can start They just say give us sum money then u can start up classes y should I haveto pay for service I never used plus my new classes I thought pemn foster was Ll about stude
Preferred solution: Fair results for them to look into my old account and see I never used it so I can start my new clases
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer“ You’re finishing exams rather quickly”
- Online learning
- Mobile friendly
- Broken promises
- Saying they are a at your own pace program
Preferred solution: Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Wanting to go back to school
Please improve customer service.
Please respond. My daughter is receiving unfair treatment. It is impossible to speak to someone in authority.
- Lack of customer service
Preferred solution: Let the company propose a solution
User's recommendation: Unbelievable how hard it is to reach someone for help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Class i started
Preferred solution: Books and what other classes can I take
Has Joseph T Smith's application be accepted?
Preferred solution: Answer to my question! Did you receive and approve Joseph T Smith’s application to enroll in college courses?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Can't get son enrolled
Company fixed the issue and I have been provided with product or service ordered. I was able to reach someone who actually had a manager call me back and they fixed the issue within 24 hours, I appreciate it!.
Preferred solution: Deliver product or service ordered
User's recommendation: AVOID!
Getting account cancelled
User's recommendation: To put the account into different details so can understand better
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling Question
HI,
I signed up for a medical terminology course and elected to make payments, Penn Foster took out the first 150.00 right away and then sent me an email of a payment being due in 3 days. This is stupid, If i was going to pay 150.00 on the 18th and then another 150.00 on the 24th of August I would have paid for the course in full and saved 75.00.
SO my question is, why would you charge me again in 3 days instead of charging me a month later in September? This seems a little un-ethical to me, most people make payments because they can not or do not want to pay it all at one time. It does not seem there is anyway of contacting anyone in the billing dept., so there is also that issue.
The course paid in full would have been 324.00, you are basically taking 300.00 in a period of 5 days so if I was going to do that why wouldn't I just pay the extra 24.00 and pay in full????? That would make more sense right?????
Preferred solution: Let the company propose a solution
This school is a scam and they are conn artists
waist f time and money
they will discontinue your program at any given time with no exlanation
After only 3 or 4 months the school somehow screwed up my payments and locked me out of my courses. I called and spoke with someone and was told in order to resume my classes I would have to pay just $100.00 because of a mistake that they made. I eventually broke down and paid it but was still unable to resume my courses with no explanation, so I had no choice but discontinue my program since I was unable to access the materials. At that point I hadn't even completed 20% of the program yet but when they hit my credit report, they were coming after me for the full $1,800.00 tuition.
When I called they said I only actually owed just over $700.00 so I asked about setting up a payment plan to pay $100.00 a month to pay it off and they told me if I make payments I have to pay the whole $1,800.00 and I do not get to complete my course even after its paid and that the only way I would get to pay only the $700.00 I actually owed was to pay it in full. After dealing with very rude people I finally contacted the BBB and they saw to it that the whole thing was removed from my credit report saying this was illegal practices. a few months later they tried to put the debt back on my report for only the amount I actually owed of $700.00 and they put it under a completely company name so again BBB got it removed for me and now I have a fraud alert on my credit report for this school so it doesn't happen again. I am now enrolled in large big name online university who is about $650.00 cheaper each semester.
they also offer government financial aid and other programs and low monthly payments and as I said they are a big name university not a knock off second rate wanna be. DO NOT TRUST penn foster. They are a scam and a total rip off!!! They make you think they are the only school to let you go at your own pace and offer low monthly payments but they arent.
Do your research before attending this school. i know id much rather graduate from a REAL university and to to mention at a much lower cost.
I will receive my associates degree to be a paralegal for around $3,400.00. When you pay for and complete your first 3 semesters you can request ton have the fees for the fourth completely waived as long as you payments stay current and you have passing grades.
Preferred solution: to stop your false advertising and to stop trying to hits on my credit report
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I am happy to say they closed my old account and I am able to enroll in my new program thank u penn foster