Anita H Bux

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Verified Reviewer

The accounting course is NOT an accounting course AT ALL!

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I paid off my course, and now I am being very honest about my feelings about the accounting course - ABSOLUTELY HORRIBLE!
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Loss:
$700

Preferred solution: Let the company propose a solution

Alexander B Mqw

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Verified Reviewer

I need Password to sign in to student portal

I have a new computer I am homeless in a new state but I just wanna do my schoolwork plz send me code to sign into portal
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Preferred solution: Let the company propose a solution

Ruth K Pjj

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Verified Reviewer

REFUND

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I need a refund Sarcastic they made me pay twice one day I paid late fee but didn't have to because I paid for regular payment.
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Loss:
$15
Pros:
  • Flexible and friendly service
  • Online learning
  • Mobile friendly
Cons:
  • Getting ripped off

Preferred solution: Full refund

Anonymous
map-marker Cedar Rapids, Iowa

Appalled!!!

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It is obvious that this school is nothing but a bunch of *** A person has been accused of cheating just because they have rapidly going through the program. And, there is only one review that I can see of for the public to view!

Obviously, they don't want you to see the bad reviews, and how many of them there are! Their average star rating of three says it all!

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User's recommendation: Don't attend this school!

2 comments
PennFoster

Dear Student: We are following up on your concerns regarding the pace of study in your program. While our programs are self-paced, we do have a limit of 15 exams per week to be sure that our students are gaining the most from their education and not moving too quickly through their lessons. If you have additional concerns please do not hesitate to reach out to us at student.reviews@pennfoster.edu We wish you all the best with your studies!

Guest
reply icon Replying to comment of PennFoster

Then its not really learn at your own pace is it? Some people are fast learners and are getting everything they need out of the course.

Who are you to assume they are not. You ought to know better!

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Jennifer V Wcm
map-marker Detroit, Michigan

Double payment taken out

I paid for tuition for one semester in full and two full payments were taken out...
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Loss:
$1069

Preferred solution: Full refund

1 comment
PennFoster

Dear Student: We are following up on your post regarding an additional payment made to your account. If this issue has not been resolved, please contact us right away at student.reviews@pennfoster.edu We will happy to review your records. Thank you!

Anonymous
map-marker Hyattsville, Maryland

I like it!

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Well i am currently at 75% done! I'm super happy! But some of my friends have been telling me to "be careful" They have told me that if i do 15 exams each week and receive a pop-up message TOO OFTEN this will raise a "red-flag?" Im confused: 1. Isn't this self-paced? 2. Will i not be able to graduate? ;( 3. What should i do... To further explain, yes i did get this Particular pop-up twice And my teacher explained that i could go at my own pace....but that it would raise a red flag to my instructors if i was moving to fast and that they might want to revise my exercises. Again: 1. I did complete all exercises 2. I worked my butt off reading and studying for exams 3. Its not like my exams are "perfect" i usually get answers wrong... does this make them think im cheating???!! I want someone to tell me that everything is going to be alright... I have been stressing out the past weeks now knowing how much work i can do or cannot. Someone told me that if i do 10 exams a week and i am making sure that i am learning to my maximum capacity i should be alright.. So this is what i am going to do #PFproud
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User's recommendation: Go for it! Pennfoster has been good. They only want what is best for each and everyone

Tara T Hvw

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Verified Reviewer

My daughters. Ability to get her diploma

I was spoken to so rudely. I left three messages during covid -19 to pay my daughters balance. They have my phone number never called me back, sent me to collections, they are closed. I called Penn fosters they cant give me the information to pay, and the person Patricia was horribly rude, and made me feel horrible for becoming a single parent and having my son at three diagnosed with autism and I feel behind caught up five payments late wanted to pay in full and told I couldnt pay unless I paid all the additional fees. My daughter had three electives left to graduate. This is just crazy.
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Loss:
$700
Pros:
  • Online learning
Cons:
  • Over the phone communication

Preferred solution: Let the company propose a solution

User's recommendation: Do not study here

Stephanie W Hri

High school diploma

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I have finished my program to receive my high school diploma, how do I go about getting it fast?
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Pros:
  • Inexpensive
  • Flexible and friendly service
  • Mobile friendly
Cons:
  • Customer service
  • No help

Preferred solution: Receive my high school diploma

Anonymous
map-marker Memphis, Tennessee

No reason

Do you have to compete the exercises?
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1 comment
Guest

Hello i had the same question... and i asked a teacher, they told me that if for any reason your student account becomes revised (or under review) The fact that you didnt complete the exersises will raise a "red flag" So i have been doing them ALL I dont want to be put under "acaddmic review" Or be treated like a cheater

Kieley Cfa
map-marker Houston, Texas

Can't log in

Penn Foster - Can't log in
I forgot my user name and password and I cant login
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Kevin R Cvk
map-marker Salt Lake City, Utah

Don't do it turn away as fast as you can.

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My girlfriend tried to cancel her classes, they wouldn't do it. They said she can only have ebooks and not any text books, they refused to give her both.

They also said she can't start any classes, but has to pay 100% of her tuition " huge reason she left" they refuse to still give her any textbooks, and refuse to return any of her money.

They say that they cant give her any of her money back and that she has to keep paying them yet they don't have to keep their word. I now see why FASFA will not pay these guys any money for anyone that qualifies.

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2 comments
Penn Onb

Dear Mario: Thank you for your feedback. Our programs are offered as online courses of study where textbooks, lessons and exams are provided through digital content.

We are disappointed to hear that your girlfriend felt that the program was not the right fit for her needs. If your girlfriend has additional questions regarding her tuition fees or account balance, please encourage her to reach out to us by writing to student.reviews@pennfoster.edu.

We will be happy to help. Sincerely Penn Foster Student Support Team

Guest
reply icon Replying to comment of Penn Onb

Penn Foster, you people are nothing but crooks.

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Lauren H Wnf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stay away

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When I enrolled in this program, I paid in full for the first semester. I spoke to an admissions adviser, who told me I would get refunded for any transfer credits I received after enrolling. I did get credit for biology in October, and I still have not been refunded. I have been wasting so much time and anxiety trying to get this resolved, but no one there is willing to help.
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Loss:
$237
Cons:
  • Broken promises
  • Over the phone comunication
Reason of review:
Problems with payment

Preferred solution: value of my loss

1 comment
Penn Onb

Dear Student: Upon reviewing your account we see that your refund has been completed. If you have additional concerns please contact us at student.reviews@pennfoster.edu Thank you! Penn Foster Student Support

Abigail H Ept
map-marker Cambridge, Ohio

I need to cancel my account

I can't afford to pay my January bill for Penn Foster. I am currently unemployed, looking for work, and I wondered if I can cancel my account and join later(soon) I've had a rough time paying my bills since being unemployed and am barely making it with the little money I do have in my bank account through Catholic Social Services.
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Pros:
  • Flexible and friendly service
Cons:
  • Little expensive
Reason of review:
Good customer service
1 comment
Penn Onb

Dear Student: If you have not already reached out to our Student Services Department, please call 1-888-427-1000 or email stuserv@pennfoster.edu. One of our representatives will be happy to review options to help you. Thank you!

sophia r Zxx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

So far nothing but issues

The website is not working properly. It keeps reloading. It does it on my PC and on my phone. Im trying to take a class and it keeps resetting. Very annoying.
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Loss:
$15
Pros:
  • Online learning
Reason of review:
Bad quality

Preferred solution: fix it

1 comment
Mee Xto

make sure ur not using chrome

Anonymous
map-marker Burgettstown, Pennsylvania

Vet tech program

I started the vet tech program in April of 2016. Here it is October of 2019 and I made it all the way to my final externship.

I cannot complete my final externship because the skills are way too in-depth. They require too much of you. Most veterinary clinics nowadays do not do GI series or necropsies things like that. Only emergency hospitals so the clinic that I am at cannot help me finish my skills.

I think Penn Foster sets students up for failure. They said in 2019 over 200 students graduated. If this is all over the nation 200 is sad and pathetic. Is that 200 even with the vet tech program only or all programs?

I think I deserve all of my money back. I got straight A's and B's I wasted all my time money and energy and extreme amounts of stress you get to where I am at and I cannot even finish. They are way too strict. They only allow you one Clinic once you choose it which this is my second Clinic because the first Clinic I was at was a very bad Clinic.

I cannot change clinics now you only get to change once if absolutely necessary. The clinic I am at now is a good clinic but they still can't help me even though they try. And I'm most of the skills instead of only having to do it one time they want you to do it three or five times.

It's hard enough to get one video or one thing done! And to have a time limit on top of it!

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3 comments
Ethon Ovv

I have been contemplating the VET TECH program with PENN FOSTER however I was concerned regarding the legitimacy of the program. Thank you for relaying the difficulty of obtaining the necessary skills to complete the program.

Penn Onb

Dear Student, Thank you for your feedback. We are disappointed to hear that you have not been happy with your program thus far.

Our degree program is accredited by the AVMA/CVTEA, which provides very specific conditions in which a student MUST follow completely in order for them to be eligible to be awarded their degree. We are very proud of our student success and graduate rate, and we have consistently seen a rise in the number of our Vet Tech graduates who are successfully completing their degree each year. We also have a high completion rate compared to other schools offering similar programs. In fact, over 85% of all online Vet Tech associate degree students in the U.S.

were enrolled in our online Veterinary Technician program! We can appreciate all of the hard work you have put into your program since beginning your studies, and we understand that the detailed skill requirements can be challenging. Our team is more than happy to review your records so that we can determine what options you may have to be able to complete your skills and move forward towards graduation. Please contact us at student.reviews@pennfoster.edu Once we have collected a little more information from you we can escalate your concerns to management for action.

We look forward to hearing from you.

Thank you! Sincerely, Penn Foster Solutions Team

Guest
reply icon Replying to comment of Penn Onb

Stop lying Penn Foster, your "program" is not "accredited" by any legit Accreditation body, you are just out for the money.

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